Prices and FAQ

Hourly rates, published. 2-hour minimum, then pay for the time used.

Hourly rates

Pick your crew. Pay by the hour.

Van + 1 helper

£70/hour

  • Luton van with tail lift
  • Driver and one helper
  • 2-hour minimum
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Van + 2 helpers

£90/hour

  • Luton van with tail lift
  • Driver and two helpers
  • Best for full homes
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Packer

£35/hour

  • Wrapping and boxing
  • Boxes labelled by room
  • Materials charged extra
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  • 2-hour minimum
  • Congestion £15 / ULEZ £12.50 if they apply
  • Long-distance fee outside London
  • You arrange parking
Good to know

The small print, made big

  • If the job runs over

    Up to 5 min free. 5–15 min charged as 30 min. Over 15 min charged as 1 hour.

  • Extra charges

    Congestion £15 and ULEZ £12.50 if they apply. Long-distance fee from both postcodes (return time and fuel).

  • Deposit

    One hour plus any long-distance fee. Non-refundable. Free to reschedule with 48 hours’ notice; 50% fee within 24 hours.

  • Insurance

    Goods-in-transit insurance. £250 excess payable by the customer on a claim.

  • Parking

    You arrange the nearest space at both addresses. Fines are payable by the customer.

  • Packing materials

    Charged on top of the packer’s hourly rate.

FAQ

Frequently asked questions

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What size van do I need for a three-bedroom home?

Our biggest van is a 3.5-tonne Luton with a tail lift. For a three-bedroom flat or house you will usually need two Lutons and around four people.

Is there a minimum booking?

Yes, 2 hours. After that you pay for the time the job takes. Up to 5 minutes over is free, 5 to 15 minutes is charged as half an hour, and more than 15 minutes as an hour.

How do I secure a date?

With a deposit covering one hour of work plus any long-distance fee. It is non-refundable, but you can reschedule free with 48 hours’ notice. With less than 24 hours’ notice a 50% fee applies.

Are my belongings insured?

Yes. Moves are covered by goods-in-transit insurance. If a claim is made, the customer pays a £250 excess.

Do I need to arrange parking?

Yes. Please reserve the nearest space you can at both addresses. Parking fines received during the move are payable by the customer.

How many boxes fit in a van?

It depends on the box sizes. As a rough guide, a long-wheelbase Transit-size van takes at least 50 medium boxes.

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